075 Bill Cushard joins TheySaid debate, “Is NPS a vanity metric?”
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Listen now (72 mins) | Rebel Intrapreneurs use the Strategyzer Business Model Canvas FigJam template to turn possibilities into plans. Learn about the business model canvas FigJam template here and Try FigJam for free. On November 8, 2023, I participated in a debate on Linkedin Live, hosted by Lihong Hicken, the founder and CEO of TheySaid, which is a software company that helps customers discover risks to customer churn by asking the right question to the right person at the right time. TheySaid leverages a concept called customer perceived value (CPV), which gets to the bottom of what each stakeholder of a customer organization perceives as value.
075 Bill Cushard joins TheySaid debate, “Is NPS a vanity metric?”
075 Bill Cushard joins TheySaid debate, “Is…
075 Bill Cushard joins TheySaid debate, “Is NPS a vanity metric?”
Listen now (72 mins) | Rebel Intrapreneurs use the Strategyzer Business Model Canvas FigJam template to turn possibilities into plans. Learn about the business model canvas FigJam template here and Try FigJam for free. On November 8, 2023, I participated in a debate on Linkedin Live, hosted by Lihong Hicken, the founder and CEO of TheySaid, which is a software company that helps customers discover risks to customer churn by asking the right question to the right person at the right time. TheySaid leverages a concept called customer perceived value (CPV), which gets to the bottom of what each stakeholder of a customer organization perceives as value.