Rebel Intrapreneur
Rebel Intrapreneur
046 Get and keep customers

046 Get and keep customers

Engineering is not a role traditionally associated with customer contact. Why not? Driving real impact in the world requires front line work, does it not? Palantir thinks so. They have a job called “Forward Deployed Software Engineer,” which works directly with customers to quickly understand their greatest problems and design and implement solutions. Rebel intrapreneurs seek opportunities to work with customers to make a real impact in the world. And if engineers have direct contact with customers, it’s time to reimagine other roles.


Links mentioned in the show: 

Ryan Singer’s tweet: 

Palantir’s job description for the forward deployed engineer: 

More about Bill:



Podcast website:

Bill’s book: The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence

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Rebel Intrapreneur
Rebel Intrapreneur
Rebel Intrapreneur is a podcast about a new category of high performing employee. Rebel intrapreneurs further the mission of an organization while simultaneous challenging the system from within. Founders and entrepreneurs are thirsty to find people who believe in their mission as much as they do, and pursue that mission relentlessly. Rebel Intrapreneur is hosted by Bill Cushard, who has reported directly to founder/CEOs four times in his career, which makes him an ideal guide on your intrapreneurial journey.